A 4-layer enterprise cartography and automated blast-radius engine providing holistic visibility, bidirectional dependency mapping, and rigorous SLA governance across modern public-sector and enterprise IT estates.
In large organizations and public-sector IT departments, services evolve organically across decades. Business services (payroll, public registry, employment assistance) depend on dozens of microservices, third-party APIs, database clusters, SAN storage volumes, and physical networking switches.
When a database server experiences high latency or an infrastructure switch fails, IT operations teams often struggle to determine which citizen or business services are degraded. Conversely, when maintenance is scheduled, understanding the exact blast radius of the disruption requires tedious manual investigation across disparate spreadsheets.
The Catalogue de Services IT & Topologie d'Entreprise was conceived to solve this with a single pane of glass: an interactive, normalized topological cartography linking high-level business capabilities directly to physical infrastructure with instant blast radius simulation.
The platform organizes all IT components into four strictly typed, interconnected tiers, enabling both top-down and bottom-up dependency analysis:
High-level operational services delivered to citizens, civil servants, and business partners. Governed by explicit business SLAs, operational hours, and mission-critical tier ratings.
Software applications, microservices, backend APIs, and portals that execute the business workflows. Includes frontend web clients, workflow orchestration engines, and authentication gateways.
Data persistence, message queuing, caching, and runtime environments supporting application services. Configured with strict RPO (Recovery Point) and RTO (Recovery Time) parameters.
The physical and virtual foundations: virtualization hypervisors, SAN/NAS storage arrays, network switches, VLAN segments, firewalls, and data center facilities.
Select any node at any layer to immediately reveal both upstream dependents (services impacted if this node goes down) and downstream dependencies (prerequisites needed for this service to function).
Calculates impact severity dynamically based on SLA tiering (Tier 1 Mission-Critical 99.95%, Tier 2 High, Tier 3 Standard). Outages affecting Tier 1 nodes trigger priority escalations.
Integrated operational runbooks, emergency failover procedures, on-call contact matrices, and change management logs attached directly to each topological node.